Desk open
Raise a ticketThree steps; urgent ones ring the desk straight away.
Desk open · 5 onService statusCall 0113 216 6777
Desk open · 5 on

Raise a ticket.

Three steps. Pick how urgent it is, what is affected, and how to reach you. The right-hand side says what happens next and how fast.

IT Contact Form
2 · What is affected
3 · Your details
Use the portal instead
15 minFor this one, ring 0113 216 6777 as well. The ticket opens the clock; the call gets an engineer on it now.
You get a ticket number by emailwithin a minute, with the name of the engineer who owns it
An engineer rings youwithin 15 minutes for an urgent one
You can watch it in the portalevery note, every step, until it is closed

Contract clients out of hours: the same number pages the on-call engineer.

The service desk
Rather talk?

0113 216 6777. An engineer answers.

Monday to Friday 08:00 to 18:00, out of hours for contract clients.

Call the deskClient portal
← Service statusContact →
Book a call
Tell us what you need. An engineer, not a salesperson, calls you back.
Prefer to talk now?
0113 216 6777
Mon–Fri 08:00–18:00
Out of hours: contract clients