Desk openWhat it is like to be a client, in their words.
Every review here is from a business we can name to you on a call. Filter by the service they were writing about.
The reviews
Nine shown; the rest are on Google and Trustpilot.
They answered the phone. That sounds like a low bar until you have had the other kind.
The switch to 8x8 happened on a Saturday. Monday was normal. That was the whole point.
Cyber Essentials Plus in five weeks, first time. The readiness check told us exactly what we were missing.
Our site went from page 4 to the top three and the enquiries doubled. The monthly report is the first one I have ever read.
They watched our office for two days before writing a line of code. The system does what we do, not what a salesman thought we did.
A named engineer, every time. I know who is fixing it and when they will ring.
The restore test was the thing. They brought a laptop back in front of us. Our old provider never showed us anything.
We were nervous about an AI answering the phone. Customers do not mind, and nobody waits any more.
The phishing emails they send our staff are horribly good. The click rate went from a third to two percent.
Two minutes on Google helps the next business find us.
Or ring the desk and tell us what we could do better: 0113 216 6777.
